Fort Madison Community Hospital

Dedicated to improving the health of Fort Madison and surrounding communities, FMCH provides top-quality health care services in our full-service medical facility. Being committed to our patients is evident in the personalized care you will receive from each of our employees whether you visit one of our FMCH Clinics, the emergency department, rehabilitation services or stay with us as an inpatient. Thank you for trusting us with your health care.

 

 
 

FMCH Partners with Patientco to Improve Patient Experience

Fort Madison Community Hospital has announced they will be partnering with Patientco, a best-in-class patient billing and payment technology company, to improve its patient’s experience with the financial portion of their care.  The partnership will enable FMCH to provide a more user-friendly and responsive customer billing and payment experience.  This change will be effective October 1, 2019.

By partnering with Patientco, FMCH will be able to allow a variety of simple payment options: in-person at FMCH; over the phone; or by mailing in a check. All customers will also have the opportunity to create a convenient PateintWallet™-a unique location where patients can view, manage, and make payments on their bills.  This free, secure option gives patients complete control over all of their healthcare expenses allowing them to pay their bills, set up a payment plan or review payment history.  There is also a secure messaging option where customers can connect with FMCH directly with any questions or concerns.

“FMCH strives to provide high quality health care, focusing on the total patient experience. We felt there was significant opportunity for innovation and improvement on the financial side of our patient’s experience.  In many cases, this is our final touch-point with our patients and we are committed to making it match the rest of their care experience. Patientco will provide the necessary tools to engage our customers so they can manage their accounts,” commented Dan Linhart, FMCH CFO.

All patient statements, for both the hospital and clinics, received after October 1, 2019 will have a new look with all of the payment options outlined.  Any patient with an outstanding invoice dated prior to October 1st will need to call 877-404-4763, option 2 to make a payment.

 

Antibiotic Stewardship -
Patients & Families
be antibiotics aware logo

CDC Advises Patients and their Families to Be Antibiotics Aware.
The Centers for Disease Control and Prevention (CDC) is advising patients and their families to use antibiotics only when necessary to further reduce antibiotic resistance, the spread of superbugs, and protect patients from side effects from antibiotics. During U.S. Antibiotic Awareness Week and throughout the year, CDC promotes Be Antibiotics Aware, an educational effort to raise awareness about the importance of safe antibiotic use.
The Be Antibiotics Aware initiative educates the public about when antibiotics are needed, when they are not, how to take antibiotics appropriately, and potential side effects of antibiotics.
CDC encourages patients and families to:
  • Get the facts about antibiotics. Antibiotics do not work on viruses, such as those that cause colds, flu, bronchitis, or runny noses, even if the mucus is thick, yellow, or green. When antibiotics aren’t needed, they won’t help you, and the side effects could still hurt you.
  • Ask your doctor, nurse, or pharmacist about the best way to feel better.
  • While your body fights off a virus, pain relievers, fever reducers, saline nasal spray or drops, warm compresses, liquids, and rest can help you feel better.
  • If you need antibiotics, take them exactly as prescribed. Talk with your doctor if you have any questions about your antibiotics.
  • Talk with your doctor if you develop any side effects, especially severe diarrhea, since that could be a Clostridioides difficile (C. difficile or C. diff) infection, which needs to be treated.
  • Do your best to stay healthy and keep others healthy by cleaning hands, covering coughs, staying home when sick, and getting recommended vaccines, such as the flu vaccine.

CDC encourages patients and families to use the educational resources and learn more about Be Antibiotics Aware by visiting: https://www.cdc.gov/antibiotic-use/?s_cid=NCEZID-AntibioticUse-023.

 

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